Terms of service

In the following we would like to introduce you to our general terms and conditions and our terms of use, which we apply for the use of our online shop at https://spilanthox.shop  as well as for the provision of all services provided via this online shop.

In order to be able to offer our online shop, we use the services of Shopify. It is therefore not possible to register for the online shop directly with us.  You can only save your data for faster checkout on Shopify itself. This data can then be used in our online shop as well as in any other Shopify online shop. However, Shopify alone is responsible for this (Privacy Policy Shopify and Terms and Conditions Shopify).

1. Scope

  • These terms and conditions apply to the use of our online shop at https://spilanthox.shop and to the provision of all services provided by us via this online shop. You agree to these Terms and Conditions by placing an order.

  • The online shop is aimed exclusively at consumers. A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity. Entrepreneurs acting for business are excluded from using it. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

  • The use of our online shop at https://spilanthox.shop and the offers available through it is only permitted for people who are at least 18 years old.

2. Conclusion of contract and delivery of goods

  • We conclude contracts for https://spilanthox.shop exclusively in German. You can select your preferred language using the language selector at the top of the website header. When ordering via https://spilanthox.shop, your contractual partner is NB Green Cosmetics GmbH, Borselstraße 18, 22765 Hamburg (Tel: +49 (0)40 59 362 89 – 0), registered in the commercial register of the Hamburg District Court HRB No. 14573, represented by the managing director Stefan Flinspach, VAT ID no.: DE312004046.

  • By clicking the “Pay Now” button, you place a binding order for the items in your shopping cart. You can change and view the data at any time before submitting the order. We will confirm receipt of your order by email after you have submitted the order. A binding contract is concluded when you submit your order and pay for the goods.

  • You agree to the assignment of the seller's claims for payment of the purchase price to third parties.

  • We do not assume the risk of having to procure ordered goods (procurement risk). This also applies when ordering goods that are only described in terms of their type and characteristics (generic goods). We are only obliged to deliver from our stock of goods and the goods we have ordered from our suppliers. We deliver orders to you within Germany. If working days are specified as deadlines, we mean all days from Monday to Friday inclusive, with the exception of public holidays.

  • We generally strive to ensure the greatest possible availability of our online shop. However, due to maintenance work, updates or technical problems, we cannot guarantee constant availability. In addition, the availability of the online store always depends on the availability and proper functioning of Shopify, over which we have no influence. In this context, we are not liable for any loss of data, orders not being placed or similar impairments.

3. Prices and shipping costs

  • The prices listed in the offer at the time of ordering apply. The prices stated are final prices, which means they include the applicable German statutory VAT. The prices stated are without guarantee. We reserve the right to change prices and, in the event of price errors, the right to withdraw from the contract or to contest/non-performance of the contract.

  • The shipping costs incurred will be displayed to you during the ordering process and are to be borne by you.

  • Payment of the purchase price and shipping costs is due immediately upon conclusion of the contract.

  • The goods remain our property until the purchase price has been paid in full.

  • Our payment and shipping conditions, which are part of these terms and conditions and the contract with you, can be found here: **.

4. Repayment

  • We will arrange any repayments to the account you used for payment. If you paid by credit card or PayPal, the refund will be made to the associated credit card or PayPal account.

5. Legal liability for defects

  • The statutory liability for defects applies.

  • An additional guarantee only exists for the goods delivered by the provider if this was expressly provided in the order confirmation for the respective item.

6. Liability

  • Customer claims for damages are excluded. Excluded from this are the customer's claims for damages resulting from injury to life, body, health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by us, our legal representatives or vicarious agents . Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.

  • In the event of a breach of essential contractual obligations, we are only liable for the contract-typical, foreseeable damage if this was caused simply through negligence, unless the customer is claiming damages due to injury to life, body or health.

  • The restrictions from para. 6.1 and 6.2 also apply in favor of our legal representatives and vicarious agents if claims are asserted directly against them.

  • Which results from para. 6.1 and 6.The liability limitations resulting from 2 do not apply if we have fraudulently concealed the defect or have given a guarantee for the quality of the item. The same applies if we and the customer have reached an agreement about the nature of the item. The provisions of the Product Liability Act remain unaffected.

  • We are not liable for delays resulting from force majeure (e.g.b war, natural disasters, epidemics/pandemics, export or import bans, official decisions, disruptions in general traffic or similar events).

7. Final provisions

  • The law of the Federal Republic of Germany applies to contracts between the provider and the customer, excluding the UN Convention on Contracts for the International Sale of Goods. The legal regulations on the restriction of the choice of law and the applicability of mandatory regulations, in particular. of the country in which the customer as a consumer has his habitual residence remain unaffected.

  • The remaining parts of the contract remain binding even if individual points are legally ineffective. In place of the ineffective points, the statutory provisions apply, if available. However, if this would represent an unreasonable hardship for one of the contracting parties, the contract as a whole will be invalid.

  • The European Commission provides a platform for online dispute resolution (OS), which you can find at the following link: https://www.ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

  • We will not store the contract text after the contract has been concluded in such a way that it is then still accessible to you. We would therefore like to ask you to proceed as described below and, if necessary, save and/or print out all relevant texts. Our current terms and conditions can be viewed at https://spilanthox.shop. You can print out or save this document by using the usual function of your Internet service program (= browser: usually "File" -> "Save as"). You can also simply archive the general terms and conditions and the data of your order by either downloading the general terms and conditions and saving the data summarized on the last page of the ordering process in the online shop using the functions of your browser or by waiting for the automatic order confirmation We will also send it to you by email after completing your order to the email address you provided. This order confirmation email once again contains the details of your order and our general terms and conditions. the relevant conditions for our services and can be printed out or Save with your email program.